General Terms of Sale of Products Online

MJ MAKE UP

Preamble

These terms and conditions of sale apply to all sales made on the MJ MAKE UP website.

The MJ MAKE UP website is a service of:

  • MJ MAKE UP

  • located at 1 Place de l'Homme de Fer, 67,000 Strasbourg.

  • site address: www.mj-makeup.fr

  • email address: contact@mj-makeup.fr

Phone: 06 08 77 88 04

The MJ MAKE UP website sells the following products in France and abroad:

Sales of MAQPRO cosmetics.

MaQPRO cosmetics wholesaler.

Services and advice on make-up (excluding cosmetic care).

Non-initial training with professionals, individuals and institutions in the field of make-up and beauty.

The customer states that he became aware of and had accepted the terms and conditions of sale prior to the ordering. The validation of the order is therefore worth accepting the terms and conditions of sale.

Article 1 - Principles

These terms and conditions express the full obligations of the parties. They form the sole basis of the commercial relationship between the parties, and in that sense the purchaser is deemed to accept them without reservation.

These terms and conditions of sale prevail over any other document, including any general terms of purchase. They apply, without restriction or reservation, to all services rendered by the seller to professional buyers.

The seller and buyer agree that these terms and conditions govern exclusively their relationship. The seller reserves the right to change his terms and conditions on an ad hoc basis. They will be applicable as soon as they are posted online.

If a condition of sale were to fail, it would be considered to be governed by the practices in force in the distance selling sector of which the companies are based in France.

These terms and conditions of sale are communicated to any buyer who requests them, in order to allow them to place an order.

These terms and conditions of sale apply until December 31, 2025.




Article 2 - Content

The purpose of these terms and conditions is to define the rights and obligations of the parties in the online sale of the goods and products offered by the seller to the buyer.

These conditions apply only to purchases made on this website and delivered exclusively in France and Corsica. For any delivery in the DOM-TOM or outside France, it should be reported to obtain a specific quote.

Article 3 - The order

The buyer placed his order online, from the online catalogue and through the form on the site.

In order for the order to be validated, the buyer will have to accept, by clicking on the place indicated on the site, the following terms and conditions. Its acceptance will result in the seller sending a confirmation email, in accordance with the conditions described below.

The buyer will have to choose the address and the method of delivery. Payment is made by bank debit.

Any order is worth accepting prices and descriptions of the products available for sale. Any dispute on this point will arise in the context of a possible exchange and the guarantees mentioned below.

In some cases, such as default, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.

If a product is not ordered is unavailable, the buyer will be informed by email.

The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining firm and final.

For any questions about tracking an order, the buyer can:

- call the following number: 06 08 77 88 04 (cost of a local call), on the following days and times: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.,

- send an email to contact@mj-makeup.fr.

Article 4 - Electronic signature

The online provision of the buyer's bank details and the final validation of the order will be worth proof of the buyer's agreement. This will allow the seller to obtain the due payments due under the purchase order and it will be worth signing and express acceptance of all transactions performed.

In case of fraudulent use of bank details, the buyer is invited, upon the observation of this use, to contact the seller by calling him on the following number: 06 08 77 88 04 , or by sending him an email to the following address: contact@mj-makeupfr.

Article 5 - Confirmation of order

Contractual information will be confirmed by e-mail no later than the time of delivery or, failing that, at the address indicated by the buyer on the purchase order.

Article 6 - Proof of the transaction

Computerized records, stored in the seller's computer systems under reasonable security conditions, will be considered evidence of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 7 - Product Information

The products governed by these terms and conditions are those listed on the seller's website and are listed as sold and shipped by the seller. They are offered within the limits of available stocks.

The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred with respect to this presentation, the seller could not be held liable.

Photographs of the products are not contractual.




Article 8 - Price

Calculation

The seller reserves the right to change its prices at any time but agrees to apply the prevailing rates indicated at the time of the order, subject to availability on that date. Prices are shown in euros. They do not take into account the delivery fee, charged in addition, and indicated before the order is validated. Prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically passed on to the price of the products in the online store.

The payment of the entire price must be made at the time of the order. At no time can the payments be considered a deposit or a down payment.

If one or more taxes or contributions, including environmental contributions, were to be created or modified, both up and down, this change could be passed on to the selling price of the products.

Deposit

Any order does not result in a down payment.

Price reduction

The buyer will be able to benefit from the special discounts and rebates if necessary, depending on the specific conditions specified at the time of the order.

Article 9 - Payment method

Regulation

This is an order with payment obligation, which means that the ordering involves a payment from the buyer. The payment of the order is only by debit to the buyer's bank account. The buyer must return his bank details to the intended location and confirm this entry by adding his computer RIB as an attachment to the purchase order. The seller reserves the right to suspend all order management and delivery in the event of refusal of payment authorization by officially accredited agencies or in case of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a buyer who has not fully settled a previous order or with whom a payment dispute is being administered. The seller has an order verification procedure in place to ensure that no one uses another person's bank details without their knowledge. As part of this verification, the buyer may be asked to e-mail the seller a copy of an ID as well as a proof of residence. The order will only be validated after receipt and verification by the seller of the sent parts.

The price is payable in full and in a single payment upon receipt of the order. The payment date will be mentioned on the invoice addressed to the buyer.

Late payment

Any delay in payment will result in the immediate payment of all the sums owed to the seller by the purchaser, without prejudice to any other action that the seller would be entitled to bring against the buyer.

Article 10 - Product availability

Except in cases of force majeure or during the closing periods clearly announced on the home page of the site, the shipping times will be, within the limits of available stocks, those shown below. Shipping times run from the date the order is registered on the order confirmation mail.

For all deliveries in France (metropole and Corsica), the deadline is to deliver by Chronopost within 48 hours or 30 days after ordering online for certain products from the day after the buyer placed his order.

For any delivery in the DOM-TOM or outside France, it should be reported to obtain a specific quote.

In the event of a delay, the seller cannot be liable for any cause. Therefore, no claim of any kind can be claimed by the purchaser.

If the product ordered is unavailable, the buyer will be informed as soon as possible and will have the option to cancel the order. The buyer will then have the choice to request either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.

Article 11 - Delivery terms

Delivery is only made after payment by the seller's bank body has confirmed.

It is provided within the specified time frame of Article 10, as of the seller's receipt of the purchase order.

Any delay of 40 days longer may result in the sale being resolved. The settlement made on the order will then be returned to the buyer.

If the payment terms are not met above, the seller may suspend or cancel the sale.

The products are delivered to the address indicated by the buyer on the purchase order, the buyer will have to ensure its accuracy. Any parcels returned to the seller due to an incorrect or incomplete delivery address will be re-shipment at the buyer's expense. The buyer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the purchase order.

If the buyer is absent on the day of delivery, the delivery driver will leave a notice of passage in the mailbox, which will allow the parcel to be picked up at the location and during the specified time.

If at the time of delivery, the original packaging is damaged, torn, opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must refuse the parcel and note a reservation on the delivery slip (colis refused because open or damaged).

The buyer must indicate on the delivery voucher and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, product missing from the delivery voucher, damaged parcel, broken products ...).

This verification is considered to be carried out as long as the buyer, or a person authorized by him, has signed the delivery order.

The buyer will then have to confirm by registered mail these reservations to the carrier no later than two business days after receiving the item or items and send a copy of the mail by fax or simple mail to the seller at the address indicated in the legal mentions of the site.

If the products need to be returned to the seller, they must be requested back from the seller within 14 business days of delivery. Any claim made outside this time limit will not be accepted. The return of the product can only be accepted for products in their original state (packaging, accessories, instructions...).



Article 12 - Delivery errors

The buyer must make any claim of delivery error and/or non-compliance of the products in kind or in quality to the seller on the day of delivery or no later than the first working day following delivery. Any claim made beyond this time will be rejected.

The claim can be made, at the buyer's choice:

- by contacting the seller at the following phone number:

- using the following email address: .

Any claim not made in the rules set out above and within the time limit will not be taken into account and will relieve the seller of any liability to the buyer.

Upon receipt of the claim, the seller will assign an exchange number of the affected product or products and communicate it by e-mail to the buyer. The exchange of a product can only take place after the exchange number has been assted.

In the event of a delivery error or exchange, any product to be exchanged or refunded must be returned to the seller as a whole and in its original packaging, in Colissimo Recommended, at the following address.

1 Place de l'Homme, 67000 Strasbourg.

The return costs are the responsibility of the seller.

Article 13 - Product Guarantee

The seller guarantees the buyer against any failure to comply with the services and any hidden defects, a result of a failure to design or provide such services to the exclusion of any negligence or fault of the buyer.

In any event, in the event that the seller's liability is retained, the seller's guarantee would be limited to the HT amount paid by the buyer for the purchase of the property.

Article 14 - Right of withdrawal

The buyer being a professional buying within the framework and for the purposes of his profession, there is no need to apply the right of withdrawal provided by the consumer code.

Article 15 - Force majeure

Any circumstances beyond the control of the parties, preventing the performance of their obligations under normal conditions, are considered to be reasons for exoneration from the obligations of the parties and result in their suspension.

The party who invokes the above circumstances must immediately notify the other party of their occurrence, as well as their disappearance.

Any irresistible facts or circumstances, outside the parties, unpredictable, inevitable, beyond the will of the parties and which cannot be prevented by the parties, despite all reasonably possible efforts, will be considered as a case of force majeure. Expressly, are considered as cases of force majeure or fortuitous cases, in addition to those usually retained by the jurisprudence of French courts and courts: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks outside customers.

The parties will come together to review the impact of the event and agree on the conditions under which the contract will be continued. If the case of force majeure lasts longer than three months, these terms and conditions may be terminated by the aggrieved party.



Article 16 - Partial non-validation

If one or more clauses of these terms and conditions are declared invalid or declared invalid under a law, regulation or as a result of a final decision of a competent court, the other clauses will retain their full strength and scope.

Article 17 - Non-renouncement

The failure of one party to avail itself of a breach by the other party of any of the obligations covered in these terms and conditions cannot be construed in the future as a

waiver of the obligation in question.



Article 18 - Applicable Law

These terms and conditions are subject to the application of French law.

The parties undertake to seek an amicable solution to any dispute that may arise from the interpretation or execution of the Agreement.

If they fail to do so, the parties will refer the matter to the Strasbourg Commercial Court.

Article 19- Collecting personal data

Data collected:

The personal data collected on this site are:

Account opening: when creating the user's account, their name, first name, email address; Phone number; postal address;

Connection: When the user logs into the website, the user records, among other things, their name, first name, login, usage, location and payment data.

Profile: The use of the services provided on the website allows to provide a profile, which may include an address and a telephone number.

Payment: As part of the payment of the products and services offered on the website, the user records financial data relating to the user's bank account or credit card.

Communication: When the website is used to communicate with other members, data about the user's communications is temporarily retained.

Cookies: Cookies are used as part of the use of the site. Users can disable cookies from their browser settings.

Use of personal data

The purpose of personal data collected from users is to make the website's services available, improve them and maintain a secure environment. Specifically, the uses are:

- user access and use of the website

- managing the operation and optimizing the website;

- organisation of the terms of use of payment services;

- verification, identification and authentication of data transmitted by the user;

- proposal to the user of the possibility to communicate with other users of the website;

- implementing user support;

- personalizing services by displaying ads based on the user's browsing history, depending on their preferences;

- prevention and detection of fraud, malware (malicious software or malware) and security incident management;

- managing any disputes with users;

- sending commercial and advertising information, based on the user's preferences.

Sharing personal data with third parties

Personal data can be shared with third-party companies, in the following cases:

- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has contracts;

- when the user publishes, in the free comment areas of the website, information accessible to the public;

- when the user allows a third party's website to access their data;

- when the website uses the services of providers to provide user support, advertising and payment services. These providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use it in accordance with the applicable regulations on personal data protection;

- if required by law, the website may transmit data to respond to complaints against the website and comply with administrative and judicial procedures;

- if the website is involved in a merger, acquisition, disposal of assets or legal redress procedure, it may be required to divest or share all or part of its assets, including personal data. In this case, users would be informed, before the personal data was transferred to a third party.

Security and privacy

The website implements digital security organizational, technical, software and physical measures to protect personal data from unauthorized tampering, destruction and access. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.


Implementing user rights

Under the regulations for personal data, users have the following rights, which they can claim at the following address contact@mj-makeup.fr

- they can update or delete their data by logging into their account and setting up the settings of that account;

- they can delete their account, by writing to the following email address contact@mj-makeup.fr . It should be noted that information shared with other users, such as posts on forums, may remain visible to the public on the website, even after their account has been deleted;

- they can exercise their right of access, to know the personal data about them, by writing to the following email address: contact@mj-makeup.fr . In this case, prior to the implementation of this right, the website may request proof of the user's identity in order to verify its accuracy;

- if the personal data held by the website is inaccurate, they can request an update of the information, by writing to the following email address: contact@mj-makeup.fr;

- users can request the removal of their personal data, in accordance with applicable data protection laws, by writing to the following email address:

contact@mj-makeup.fr.

Evolution of this clause

The website reserves the right to make any changes to this personal data protection clause at any time. If an amendment is made to this personal data protection clause, the website undertakes to publish the new version on its website. The website will also notify users of the change by email, within a minimum of 15 days before the effective date. If the user does not agree with the terms of the new drafting of the personal data protection clause, he has the option to delete his account.


DELIVERY

Shipping within 24 / 48H after the order confirmation by the biai of our various delivery partners.

RETURN POLICY

You can return your order in whole or in part within 14 days of delivery.

PAYMENT SECURITY

Pay your orders securely by visa or mastercard with our partner easytransac.